HOW IT WORKS

Introduction

This site gives you the opportunity to make an online purchase of long distance talk time, which you can use on your phone. You can call anywhere in the world, while enjoying our low long distance rates. When you make purchase using the 'pinless option', your phone is automatically registered in our system, which means you can make long distance calls anytime, from that phone without entering a pin number.

Pinless and Pin-based options

There are two ways you can purchae talk-time from our site, these are:

Pinless

This is our most popular service, whereby you buy as much talk time as you desire, in a pay-as-you-go fashion. Once payment is completed, you can start making international long distance calls with the lowest rates in the industry.

Access numbers for dialing into our phone system are sent via text to your phone after payment, and displayed on the screen as well.

Aceess numbers could also be obtained by using the following menu: Support -> Access number
This options only provides Aceess numbers if your have a positive balance in on your prepaid account

You can also buy more talk-time anytime, by using our 'Top up' feature via MyAccount -> Topup

To purchase pinless talk-time visit Home page -> Pinless (or Services -> Pinless) Link: https://talkfp.com/index.php/Phonereg.
Once payment is completed, you can optionally register or signup for our full service, which gives you access to more features and flexibility on our site.

Pin-based

The pin-based service allows you to purchase talk-time that you can use on any phone at any time, to make international long distance calls. This sevice requires that you enter a pin, when you dial the access number into our system. Using the pin-based service is great way to give calling (phone) cards as gifts to friends and family, for their international long distance calls needs.

To buy pin-based talk-time, visit our home page = > Pin-based button (or Sevices -> Pin-based menu option). Link: . Once you make payment, your pin and access dial number will be emailed to you.

Secured Payment Processing

Payment for sevice can be made using credit or debit card. Our Payment processing is handled by stripe.com; This a leading provider of secured payment services world wide, as such, you can be rest-assured your transactions are handled very securely.

Register - Signup

To take advantage of our website's full functionality and promotions, you can can optionally register to open an account which is securely protected with password.
Some of the benefits of signing up include periodic promotions, access to your call history, creating speed dial, ability to check account balance and many more...
To Register or Sigup to our website,
Go to Homepage = Register or Click Login -> Register on Homepage. A valid email is required to complete registration. Once you complete the process, your Login details will be emailed to you.

Create Speed dial

During the signup and registration process, you can create speed dial numbers. These are like hot keys or short cuts to phone numbers you call frequently. These numbers are substituted for the corresponding phone numbers associated with them. To use speed dial numbers during your call, dial the access number; when prompted to enter the international number you wish to call, enter the speed dial code corresponding to that phone number. The speed dial code ranges from 0 to 4. At this time, only 5 speed dial numbers are supported

MORE FEATURES

After you have signed up or registered to our website, you are exposed to additional features, making your callig experience more complete and rewarding. Some of the extra features are:

1) Checking your account balance ( mainpage -> check balance)
2) History of all calls by date ( mainpage -> Call History)
3) Add fund to your existing balance ( mainpage -> Top up)
4) Register more phones to use with your account ( mainpage -> Add phone)
5) View all registered phones ( mainpage -> View phones)
6) Add more speed dial phone numbers ( mainpage -> Add speeddial)
7) View current speed dial numbers ( mainpage -> View speeddial)
8) Change your password ( mainpage -> Change password)

OTHER SERVICES

The following services are offered through the 'Services' option of the main menu

RENT A LINE: Choose this service from Services menu when you only want a phne service for a short
period of time. This is a pre-paid service. You are prompted to choose weekly on monthy rental
This service only rents you a line for the period paid for. It assigns a phone number for period of the rental.
All calls made to this rented phone line will be forwarded to your own phone during the rental period

BUY TOL FREE: This option is used to subscribe to toll free numbers. This is a pre-paid service, where you
This offering is particularly suited to small and start up companies looking to provide toll-free
phone numbeer to thier customer, as a competitive edge.
pay a fixed monthly cost, and variable cost based on volume of call recieved

LAND LINE PHONE SERVICE: This option allows you to contact our Sales department to set up a landline service
This is only availble in Canada. You can call us direcly 1-905-769-1992, our sales department will be there to help

PRODUCTS

The products menu gives you access to various IP phones that you can purchase from our site.
The phones will be shipped free to your location.

RATES

To display the current international calling rate go Menu: RATES -> Select your country of interest from
the group of countries displayed. You can now enter the country of interest in the search box

SUPPORT

To Contact our support go to Menu: Support -> Contact us. You can call us or send email

PAYING AND CHECKING YOUR BILL

To check or pay your bills. Go to Menu: Billing - > Pay bill

CHOOSING CURRENCY

You can select your currency of choice by going to Menu: Currency
Currently US Dollar and Canadian Dollar are supported. All payments would be denominated
in the chosen currency